Guides and FAQ's
SleepHub®is made by Cambridge Sleep Sciences Ltd.
Cambridge Sleep Sciences Ltd. strives to improve health and wellbeing through the power of natural sleep. It combines the principles of science with cutting-edge technology to enhance brain activity during sleep and develop innovative products that improve quality of life and re-energise lives.
While you sleep, your brain produces waves. As you move through different sleep cycles, the shapes and frequencies of these waves change. Reproducing these waves in the right sequence is the key to encouraging your brain to enter those natural sleep cycles. SleepHub® simulates these waves using scientifically formulated sounds that use rhythms and pulses. For more information visit our science page here.
As part of its development, SleepHub® was tested with a cohort of individuals suffering from sleep-related issues. The positive responses from this trial provided evidence that SleepHub® can re-train the brain to revert to natural sleep patterns.
Results may vary depending on the user and their unique sleep issues. Everyone’s sleep journey is different, but from the tests we have conducted, we have seen some people report benefits within a few days, whilst others have taken several weeks to experience a benefit.
The best way to break any bad habit is with repetition of a good one, so the more you use SleepHub®, the better your sleep experience will be.
Yes, SleepHub® comes with a one year manufacturer’s warranty.
SleepHub® can be purchased through our online store and at selected outlets throughout Australia. You can find out more on our Contact page.
Your SleepHub® is easy to set up. You’ll receive an easy to follow manual with your SleepHub® that will take you through step by step.
You can also watch the set up video, which you’ll find if you scroll further down this page. Or download the User Guide here.
When you make an online purchase, you can pay via PayPal, using your PayPal account or credit card. We also offer AfterPay.
No, we do not charge a shipping fee when you purchase SleepHub®.
We ship all of our orders to you via StarTrack. Your order will be shipped within 24 hours of receiving it, when on a business day, or the next business day following a weekend or public holiday. StarTrack orders will generally arrive the next business day if going to a metropolitan area, or within 2-3 business days when being shipped to regional areas.
If you’re not home when your order is delivered, you can request to have the parcel left in a safe place. Alternatively, StarTrack will leave a card to let you know that they’ve tried to deliver, and that your parcel can be collected from the local Australia Post office.
SleepHub® comes with easy to follow instructions on how to initially set it up. If you are having problems, you can contact us and we can guide you through the set up process. Visit our contact page for contact details.
When you first receive your SleepHub®, there are a few steps to take to set up the device. In this video, Dr Julian Stone from Cambridge Sleep Sciences explains how to set up your SleepHub®.